Success Stories

"Since staring with My Receptionist, I have been able to practice with the peace of mind that my patients' needs are being handled professionally while I focus on caring for my patients. My patients are constantly telling me how much they love that my scheduling service allows them the ability to schedule on-line and by phone. My practice has doubled from patients being able to access my schedule 24 hours a day and yet my stress has actually gone DOWN! "As a busy chiropractor (running the office myself) there's no way I'd be able to handle the volume of patients I have without the help of My Receptionist!!"

Dr. Joseph Pigg D.C.
Client for 6 years

"With My Receptionist, I have been able to grow my business, open a second location, and manage over 15 employees without breaking a sweat. I know my phones are being answered by experienced receptionists who can schedule and take messages for me. My Receptionist is an invaluable service!"

Stephanie Lightfoot
Client for 4 years

"My Receptionist has freed me from frustrating phone tag with my clients. Time is valuable. People calling to make an appointment don't want to go through several attempts to to make one. My clients have all had an excellent response to the courteous and professional manner of your receptionist staff."

Philippa Dodson, LMT
Client for 4 years

"I have been doing business with My Receptionist since the early days of the company - when they used paper and pencil to schedule appointments. Their service was great then and even better each year as they have created a very efficient and flexible computer based scheduling service.

In an ideal world, I would have full time receptionist in my office. In the real world, I don't have the financial resources for one. My Receptionist comes close - clients love having someone actually answer the telephone. Now with the ability to book on-line many clients are delighted to book directly but I would not want to use a service that only offers internet scheduling. Everyone gets reminder e-mails (or calls if I want). And I love being able to send mass e-mails to clients.

The Receptionists are trained and pleasant - often new clients are surprised to learn that they are not on-site."

Beverly May
Client for 4 years

"My Receptionist is one of the best choices I made when I opened my acupuncture office. During this first year in practice being able to call forward my phone to My Receptionist has allowed me to market my practice and also work one day a week at a pain management MD's office. I know my phone is being answered politely and professionally. Appointments can be made, changed or cancelled. If a patient needs a call back I am notified. They always get a phone number. I have asked many of my clients how their experience was when they called after hours and I always get good feedback. The set up was easy. Real people get back to me when I call with a question. Great service and very affordable."

Bonnie Roesger R.N. L.Ac. Dipl.O.M.
Client for 3 years

"I have found using My Receptionist incredibly helpful. Anywhere I have my computer I have access to my schedule and my clients. They LOVE getting the reminder emails. Also, I have been stuck in traffic a few times and they contacted the client to let them know I was running behind. It saved me."

Devan Tindall
Client for 5 years

"I have been using My Receptionist since 2007. Both my clients and I are extremely happy with their service. My clients like the options of being able to call and make an appointment, without getting an answering machine, or being able to go online to make or change appointments. I like the ease of electronic communication and that clients get prompt attention.

The receptionists are wonderful – friendly and responsive to both my clients and to me. My Receptionist has been easy to work with, the price is right, and I recommend them to all my colleagues!"

Carol Staben-Burroughs
Client for 5 years

"This was very overwhelming (for me) at first! My Receptionist was very helpful though in facilitating the set-up and use of my system.

My clients are extremely happy to be able to schedule appointments on their time. In my particular case, I allow clients the ability to schedule online, as well as call in (since some clients aren't always at the computer). The receptionist service is also great for getting last minute appointments scheduled. This too, is available 24/7. Thank you for allowing me to think outside the box!"

Gina Nazzaro
Client for 4 years

"My Receptionist has been providing our receptionist services since 2006. In January 2008, a neighboring business caught fire and as a result we had to close for a period of time for restoration. My Receptionist managed our calls and schedules with complete professionalism. They were able to deliver a clear message to all who called or who they had to contact in a manner that the customers did not insist on speaking with me or sending emails that I would have had to respond to. My Receptionist was a tremendous support during that very busy and stressful time.

The customers continually have very positive feedback as to the professionalism and helpfulness with which My Receptionist assists them with their needs. I often hear from the customers that it seems the receptionists are right in our lobby; they would not have figured the persons they speak with are in another state and do not personally know us. This is how it should be!"

Lori Robinson
Client for 6 years

"Allowing my customers to contact my business 24 hours a day has enhanced my image as well as allowed me to focus on the creative aspect of my business without any worries. Thank you My Receptionist."

Daniel Hernández
Client for 6 years

"It is great to have a place for clients to call to schedule 24/7, or even schedule themselves online now! On top of that, getting calls or emails to keep me posted and having the calendar on the computer...it is GREAT! It has been a nice 8 years now since I've been on service. My Receptionist is a great investment!

Maureen Roy
Client for 8 years

"My clients are greatly impressed by the level of service my office can provide through My Receptionist. The operators are professional, courteous, and friendly. I love how they follow my directions without question!

Clients who are professionals themselves often ask about the service I use. I do not hesitate to recommend My Receptionist. I have found it to be a business investment with high returns.

Jennifer Hicks
Client for 5 years

"With the help of My Receptionist, my business has remained steady through challenging times. Clients enjoy the 24 hour service and the ease of creating and changing appointments on the phone or online. My Receptionist's system is so simple to use that I rarely need to follow up with clients about their scheduling needs. I highly recommend My Receptionist."

Katy Dreyfuss
Client for 7 years