Meet Our Team


featured receptionists


Mitzie

Mitzie Mitzie joined My Receptionist in the summer of 2009. She enjoys taking calls and talking to friendly people and is happy to have such great co-workers around her. Currently Mitzie is taking online classes in Marketing. When she has free time, she enjoys surfing, boating, hiking and most of all shopping!

Lauren

Lauren Lauren has been helping our callers at My Receptionist for the past year. She is a team player and willing to help her co-workers in any way she can. She is motivated by positive feedback and learning new things. Lauren is currently an accounting student and juggles work and school schedules. She enjoys spending time with her friends and family and is an avid Milwaukee Brewers fan.

management team

Jeff Noe, President & CEO

Jeff Noe is president of My Receptionist, a role he has held since purchasing the company in 2007. Jeff manages all operational functions at My Receptionist, from product development and marketing to sales and service.

Jeff originally joined My Receptionist in 2003 as the operations manager, where he handled personnel, sales, customer service, and IT functions. Prior to joining My Receptionist, Noe worked in the IT Services division of AT&T in Milwaukee, WI. Jeff received a degree in management information systems from the University of Wisconsin - Eau Claire.

Norm Green, Director of Business Development

Norm is responsible for enhancing My Receptionist's product offerings, specifically refining the product set to take advantage of new market innovations. Norm joined the team in 2005 as sales and marketing manager.

Norm spent the past 28 years in various facets of business development. Specifically, he helped Insty-Prints franchisees develop and launch new stores. Norm also owned and operated a pizza shop in Minneapolis, where he nurtured a deep understanding of the challenges of a small business owner. Norm received a degree in industrial technology from the University of Wisconsin - Stout.

Bonnie Patzer, Director of Operations

Bonnie oversees the day-to-day operations of the My Receptionist staff. Her specific responsibilities include staffing, training and development, information flow and management, as well as managing efficiencies across the company.

Bonnie joined My Receptionist in 2009. She previously served as the operations manager at GSI Commerce, a call center that handles in-bound customer service calls for numerous e-commerce clients. Prior to GSI, she was employed at Qwest Communications for 30 years. During that time, she worked as a customer service representative, a trainer, a supervisor and the call center manager.

Jason Reynolds, Client Services Manager

Jason oversees all the client service and support function of My Receptionist. His responsibilities include managing new client walkthroughs, client relations and all other client support and development processes.

Jason began working with My Receptionist in 2006 as an operations assistant. Prior to My Receptionist, Jason worked in operations at Harmon Solutions Group, a company that specializes in helping manage auto glass claims from independent dealers. During this time, Jason trained new and existing call center employees along with programming and managing the call scripts.
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