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Articles for category 'Best Practices' RSS

Your customers are bored. Be a game-changer.
Aug 6, 2010 by Jeffrey Noe

Every industry has a standard way to conducting business. This “doctrine or code of beliefs” is rarely challenged. Industry dogma most often wins out boldly shouting “Don’t change! This is the way we’ve always done it!”

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Get your Groupon on!
Jun 25, 2010 by Norm Green

Mass couponing seems to be more prevalent during slower economic times as businesses try promotional methods hoping for a spike in business. Couponing seems like an innocent little marketing tool with the theory being to throw out an offer in hopes that it will bring in customers (or sales) that you wouldn’t have otherwise. Marketer beware—knowledge is key to any campaign's success.

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More than Money: Motivating Employees Through Recognition
Jun 4, 2010 by Bonnie Patzer

When it comes to satisfaction and motivation to succeed in our jobs, is it really all about the money?  After all, isn’t money the key reason people stay in their jobs?  You might be surprised to hear that this couldn’t be further from the truth.

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The True Cost of Missing Calls
Nov 12, 2009 by My Receptionist Staff

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Stop No Shows With Appointment Reminders
Sep 25, 2009 by My Receptionist Staff

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