Client Support


Phone

The My Receptionist support team is available to help answer your questions Monday through Friday between 8:00am and 7:30pm CST and every other Saturday from 8:00am to 4:30pm CST. You can call toll free: 800-686-0162.

E-Mail

You can e-mail our support team at support@myreceptionist.com. Someone will respond to your request within 24 hours.

Self-Service Support

By accessing our self-service support portal you can search for commonly asked questions, create a support case or contact support. Login to the self-service support portal below.

 

User Name = The phone number EXACTLY as it is listed in the "Phone Number 1" field in the "company" tab (including dashes, parenthesis, etc.). 

 

Note: It is best to copy the phone number and paste it into the User Name field.  Also, if there are multiple locations on the account, you must use the "Phone Number 1" field in the MAIN location.

 

Password = support

 

Please e-mail support@myreceptionist.com if you need help logging in.


 
  



Remote Support

To connect remotely to a My Receptionist support team member, enter you login code and click the connect button.

Enter your 6-digit code: