About Us


My Receptionist was founded by a small business owner who struggled with serving her clients while trying to grow her business.
My Receptionist small business answering service and office support was founded in 1997 by a sole entrepreneur who struggled with growing her business. She knew that answering phones and performing other front office tasks was a necessary part of her business, but also realized that it consumed many hours that could have been spent serving her clients. She founded My Receptionist to free herself from the daily burdens of running a small business.

Today, My Receptionist provides on demand phone answering service and front office support to small businesses and entrepreneurs of all types. These services include phone answering, appointment scheduling and reminders, gift certificate processing and POS(point of sale) tools.
 

Our Vision
 

My Receptionist exists to help entrepreneurs make their dreams come true.

We believe passionately in our clients’ ability to succeed and we know they can struggle as they try to respond to everything their business demands.

We’re here to remove their pain and solve the universal burdens of small business so that the unique talents and personality of the entrepreneur can flow through their company. Our customers feel relief from our very first conversation as we swiftly identify their pain points, eliminate their confusion and guide them through a decision process that solves their immediate concerns.

We help them make better use of their resources, grow their revenue, protect their assets and free them to follow their private pursuits for personal growth. We understand how a small business evolves and we empathize with the effect that can have on the owner. To pave the way for their success, we have built a culture of responsive, well-trained employees and methodically gathered the largest spectrum of business tools and services available.

Our experience with thousands of entrepreneurs lets us recognize and anticipate the full range of challenges a small business can face. Representing our clients on a daily basis gives us the insight we need to determine exactly which solution would best advance their business right now.
Honest, accountable, long-term involvement is how we have built our company and it’s how we serve our customers. Because experience and technology aside, we know people are at the core. And people want their dreams to come true.

 

Our Values
 

My Receptionist and its employees believe in the following core values. These core values help drive everyday decisions along with the growth and development of our company.


Success
We are all catalysts for our client's success.

Pride
Take pride and ownership in everything we do.

Growth
Employee training, recognition and advancement are critical.

Teamwork
Embrace teamwork, integrity and respect.

Accountability
Always be accountable for our actions.

Service
Devotion to our community and the environment.

Achievement
Never settle. We can always be better and achieve more.